{"id":950,"date":"2025-11-06T16:50:26","date_gmt":"2025-11-06T15:50:26","guid":{"rendered":"https:\/\/humboldt-service.de\/bstek\/"},"modified":"2026-03-05T15:27:44","modified_gmt":"2026-03-05T14:27:44","slug":"bstek","status":"publish","type":"page","link":"https:\/\/humboldt-service.de\/en\/bstek\/","title":{"rendered":"Visitor Services &#8211; Contact Centre, Information &amp; Tickets"},"content":{"rendered":"<section class=\"block block-header\" >\n\t<block-header inline-template>\n\t\t<figure>\n\n\t\t\t<script type=\"application\/json\" ref=\"data\">\n\t\t\t\t{\n\t\t\t\t\"sizes_d\" : {\"medium\":{\"file\":\"241112_HUFO-Service_0302_LQ-300x200.jpg\",\"width\":300,\"height\":200,\"mime-type\":\"image\\\/jpeg\",\"filesize\":15035},\"large\":{\"file\":\"241112_HUFO-Service_0302_LQ-1024x683.jpg\",\"width\":1024,\"height\":683,\"mime-type\":\"image\\\/jpeg\",\"filesize\":87825},\"thumbnail\":{\"file\":\"241112_HUFO-Service_0302_LQ-150x150.jpg\",\"width\":150,\"height\":150,\"mime-type\":\"image\\\/jpeg\",\"filesize\":7104},\"medium_large\":{\"file\":\"241112_HUFO-Service_0302_LQ-768x512.jpg\",\"width\":768,\"height\":512,\"mime-type\":\"image\\\/jpeg\",\"filesize\":57185},\"small\":{\"file\":\"241112_HUFO-Service_0302_LQ-440x293.jpg\",\"width\":440,\"height\":293,\"mime-type\":\"image\\\/jpeg\",\"filesize\":25994},\"semi\":{\"file\":\"241112_HUFO-Service_0302_LQ-580x387.jpg\",\"width\":580,\"height\":387,\"mime-type\":\"image\\\/jpeg\",\"filesize\":38773},\"mobile\":{\"file\":\"241112_HUFO-Service_0302_LQ-720x480.jpg\",\"width\":720,\"height\":480,\"mime-type\":\"image\\\/jpeg\",\"filesize\":52027},\"hd\":{\"file\":\"241112_HUFO-Service_0302_LQ-1280x854.jpg\",\"width\":1280,\"height\":854,\"mime-type\":\"image\\\/jpeg\",\"filesize\":122731},\"full\":{\"file\":\"241112_HUFO-Service_0302_LQ-1920x1280.jpg\",\"width\":1920,\"height\":1280,\"mime-type\":\"image\\\/jpeg\",\"filesize\":233462},\"1536x1536\":{\"file\":\"241112_HUFO-Service_0302_LQ-1536x1024.jpg\",\"width\":1536,\"height\":1024,\"mime-type\":\"image\\\/jpeg\",\"filesize\":162062},\"2048x2048\":{\"file\":\"241112_HUFO-Service_0302_LQ-2048x1366.jpg\",\"width\":2048,\"height\":1366,\"mime-type\":\"image\\\/jpeg\",\"filesize\":261610},\"original\":{\"file\":\"241112_HUFO-Service_0302_LQ.jpg\",\"width\":2500,\"height\":1667}},\n\t\t\t\t\"alt_d\" : \"A friendly ticket purchase at the counter with staff and visitors in a modern setting.\",\n\t\t\t\t\"path_d\" : \"\\\/wp-content\\\/uploads\\\/2025\\\/11\\\/\",\n\t\t\t\t\"autoplay_d\" : null,\n\t\t\t\t\"crop_d\" : {\"top\":\"61.36\",\"left\":\"50.19\"},\n\t\t\t\t\"background_d\" : true,\n\t\t\t\t\"scale_d\" : 2,\n\n\t\t\t\t\"sizes_m\" : [],\n\t\t\t\t\"alt_m\" : null,\n\t\t\t\t\"path_m\" : null,\n\t\t\t\t\"autoplay_m\" : null,\n\t\t\t\t\"crop_m\" : null,\n\t\t\t\t\"background_m\" : true,\n\t\t\t\t\"scale_m\" : 1,\n\n\t\t\t\t\"has_mobile_format\" : false,\n\t\t\t\t\"has_ad\" : false,\n\t\t\t\t\"audio_description_yt\" : null\t\t\t\t}\n\t\t\t<\/script>\n\t\t\t<div class=\"height-container\" style=\"padding-bottom:66.68%;\" v-if=\"sizes\" data-motion-parallax='{\"child\":\".image-wrapper\",\"mask\":\".lazy-media\",\"tween\":{\"yPercent\": [-15,15]}}'>\n\t\t\t\t<lazy-media :inline=\"true\" :scale=\"scale\" :alt=\"alt\" :sizes=\"sizes\" :brightness=\"brightness\" :path=\"path\" :video=\"video\" :autoplay=\"autoplay\" :youtube=\"youtube\" :crop=\"crop\" :youtubelabel=\"youtubelabel\" :background=\"background\"><\/lazy-media>\n\t\t\t\t<button class=\"autoplay-audio-description-btn icon-background icon-audio-describtions\" @click=\"audioDescriptionPlay\" v-if=\"hasAudioDescription\" aria-label=\"Audiodeskription aufrufen\"><\/button>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"lazy-media-info-container-fluid\">\n\t\t\t\t<div class=\"lazy-media-info-row end-xs\">\n\t\t\t\t\t<div class=\"lazy-media-info-col\">\n\t\t\t\t\t\t<div class=\"lazy-media-info\" aria-expanded=\"false\" :aria-expanded=\"isOpen ? 'true' : 'false'\">\n\t\t\t\t\t\t\t<button class=\"lazy-media-info-head button-tiny insignificant\" :class=\"{'button-active': isOpen}\" @click=\"toggle\" ref=\"head\"><span class=\"button-label insignificant\">Image info<\/span><\/button>\n\t\t\t\t\t\t\t<figcaption class=\"lazy-media-info-body\" ref=\"body\">\n\t\t\t\t\t\t\t\t<div class=\"lazy-media-info-body-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div>&copy; Humboldt Forum Service GmbH \/ Foto: Frank Sperling<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/figcaption>\n\t\t\t\t\t\t\t<div class=\"lazy-media-info-head-border\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/figure>\n\t<\/block-header>\n<\/section>\n\n<section class=\"block block-copy\" >\n    <div class=\"container-fluid\">\n\t\t<div class=\"row \">\n            <div class=\"col-xs-12 col-md-offset-2 col-md-8\">\n                <div class=\"box\">\n                    <div class=\"copy\"><\/div>\n                <\/div>\n            <\/div>\n\t\t<\/div>\n\t\t    <\/div>\n<\/section>\n\n<section class=\"block block-headline block-no-margin \" >\n\t<div class=\"container-fluid\">\n\t\t<div class=\"row\">\n\t\t\t\t\t\t\t<div class=\"col-xs-12 col-md-offset-2 col-md-8\">\n\t\t\t\t\t<div class=\"box\">\n\t\t\t\t\t\t<h4>A SMALL TEAM WITH BIG TASKS<\/h4>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\n\n<section class=\"block block-copy\" >\n    <div class=\"container-fluid\">\n\t\t<div class=\"row \">\n            <div class=\"col-xs-12 col-md-offset-2 col-md-8\">\n                <div class=\"box\">\n                    <div class=\"copy\"><p>The Visitor Services &#8211; Contact Centre, Information &amp; Tickets Team comprises around 20 people. They process inquiries about a visit to the Humboldt Forum, make bookings and manage the ticket counter in the foyer.<\/p>\n<p>With dedication and competence, the team takes care of booking requests from schools, universities, companies and private individuals, and offers advice on the diverse programme.\u00a0 The service team also assigns suitable guides and serves as their point of contact for the wide range of educational activities on offer, such as guided tours and workshops.<\/p>\n<p>Inquiries are processed seven days a week \u2013 both by phone and email. At the ticket counter, the team sells tickets, provides information and serves as an important point of contact for visitors to the Humboldt Forum. In addition, team members also manage the box office during evening events.<\/p>\n<\/div>\n                <\/div>\n            <\/div>\n\t\t<\/div>\n\t\t    <\/div>\n<\/section>\n\n<section class=\"block block-CTA-HFS\">\n\t<div class=\"container-fluid\">\n\t\t<div class=\"row\">\n\t\t\t<a href=\"https:\/\/humboldt-service.jobs.personio.de\/\" aria-label=\"Join our team\" class=\"col-xs-12 col-sm-10 col-sm-offset-1 teaser teaser-hfs\">\n\t\t\t\t<div class=\"box\">\n\t\t\t\t\t<div class=\"row center-xs middle-xs\">\n\t\t\t\t\t\t<div class=\"col-xs-12 col-sm-6\">\n\t\t\t\t\t\t\t<div class=\"hfs-mask\">\n\t<lazy-media-inline inline-template>\n\t\t<figure itemscope itemtype=\"http:\/\/schema.org\/ImageObject\" class=\"lazy-media-inline \" role=\"group\" id=\"media_69fcd942a23e4\">\n\t\t\t<script type=\"application\/json\" ref=\"data\">\n\t\t\t\t{\n\t\t\t\t\"sizes\" : {\"medium\":{\"file\":\"241112_HUFO-Service_2305_LQ-e1762445329245-300x182.jpg\",\"width\":300,\"height\":182,\"mime-type\":\"image\\\/jpeg\",\"filesize\":10180},\"large\":{\"file\":\"241112_HUFO-Service_2305_LQ-e1762445329245-1024x621.jpg\",\"width\":1024,\"height\":621,\"mime-type\":\"image\\\/jpeg\",\"filesize\":62093},\"thumbnail\":{\"file\":\"241112_HUFO-Service_2305_LQ-e1762445329245-150x150.jpg\",\"width\":150,\"height\":150,\"mime-type\":\"image\\\/jpeg\",\"filesize\":5449},\"medium_large\":{\"file\":\"241112_HUFO-Service_2305_LQ-e1762445329245-768x466.jpg\",\"width\":768,\"height\":466,\"mime-type\":\"image\\\/jpeg\",\"filesize\":39097},\"small\":{\"file\":\"241112_HUFO-Service_2305_LQ-e1762445329245-440x267.jpg\",\"width\":440,\"height\":267,\"mime-type\":\"image\\\/jpeg\",\"filesize\":17163},\"semi\":{\"file\":\"241112_HUFO-Service_2305_LQ-e1762445329245-580x352.jpg\",\"width\":580,\"height\":352,\"mime-type\":\"image\\\/jpeg\",\"filesize\":25536},\"mobile\":{\"file\":\"241112_HUFO-Service_2305_LQ-e1762445329245-720x437.jpg\",\"width\":720,\"height\":437,\"mime-type\":\"image\\\/jpeg\",\"filesize\":35390},\"hd\":{\"file\":\"241112_HUFO-Service_2305_LQ-e1762445329245-1280x777.jpg\",\"width\":1280,\"height\":777,\"mime-type\":\"image\\\/jpeg\",\"filesize\":92001},\"full\":{\"file\":\"241112_HUFO-Service_2305_LQ-e1762445329245-1920x1165.jpg\",\"width\":1920,\"height\":1165,\"mime-type\":\"image\\\/jpeg\",\"filesize\":194919},\"1536x1536\":{\"file\":\"241112_HUFO-Service_2305_LQ-e1762445329245-1536x932.jpg\",\"width\":1536,\"height\":932,\"mime-type\":\"image\\\/jpeg\",\"filesize\":127972},\"2048x2048\":{\"file\":\"241112_HUFO-Service_2305_LQ-e1762445329245-2048x1243.jpg\",\"width\":2048,\"height\":1243,\"mime-type\":\"image\\\/jpeg\",\"filesize\":220854},\"original\":{\"file\":\"241112_HUFO-Service_2305_LQ-e1762445329245.jpg\",\"width\":2500,\"height\":1517}},\n\t\t\t\t\"alt\" : \"Woman with headset smiling at a desk in an office, another employee in the background.\",\n\t\t\t\t\"path\" : \"\\\/wp-content\\\/uploads\\\/2025\\\/11\\\/\",\n\t\t\t\t\"video\" : null,\n\t\t\t\t\"autoplay\" : null,\n\t\t\t\t\"youtube\" : null,\n\t\t\t\t\"youtubelabel\" : \"Play video\",\n\t\t\t\t\"brightness\" : 100,\n\t\t\t\t\"crop\" : {\"top\":\"98.06\",\"left\":\"36.80\"},\n\t\t\t\t\"background\" : true,\n\t\t\t\t\"scale\" : 2\t\t\t\t}\n\t\t\t<\/script>\n\n\t\t\t<div class=\"height-container\" style=\"padding-bottom:76%;\" v-if=\"sizes\">\n\t\t\t\t\t\t\t\t<lazy-media :inline=\"true\" :alt=\"alt\" :sizes=\"sizes\" :scale=\"scale\" :brightness=\"brightness\" :path=\"path\" :video=\"video\" :autoplay=\"autoplay\" :youtube=\"youtube\" :crop=\"crop\" :youtubelabel=\"youtubelabel\" :background=\"background\"><\/lazy-media>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/figure>\n\t<\/lazy-media-inline>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"col-xs-12 col-sm-6 first-sm\" style=\"padding-top: var(--spacing-half); padding-bottom: var(--spacing-half)\">\n\t\t\t\t\t\t\t<h4 class=\"margin-bottom-1\">Join our team<\/h4>\n\t\t\t\t\t\t\t<div class=\"teaser-content\">\n\t\t\t\t\t\t\t\t<button tabindex=\"-1\" class=\"border small\">JOBS<\/button>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/a>\n\t\t\t<div class=\"col-xs-12 col-sm-10 col-sm-offset-1\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"col-xs-12 col-sm-6\">\n\t\t\t\t\t<lazy-media-info-as-block inline-template>\n\t\t\t\t\t<div class=\"lazy-media-info\" aria-expanded=\"false\" :aria-expanded=\"isOpen ? 'true' : 'false'\">\n\t\t\t\t\t\t<button class=\"lazy-media-info-head button-tiny\" :class=\"{'button-active': isOpen}\" @click=\"toggle\" ref=\"head\"><span class=\"button-label insignificant\">Image info<\/span><\/button>\n\t\t\t\t\t\t<figcaption class=\"lazy-media-info-body\" ref=\"body\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"lazy-media-info-body-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div>&copy; Humboldt Forum Service GmbH \/ Foto: Frank Sperling<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/figcaption>\n\t\t\t\t\t\t<div class=\"lazy-media-info-head-border\"><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/lazy-media-info-as-block>\n\t\t\t\t\n<\/div>\n\t\t\t\t\t<div class=\"col-xs-12 col-sm-6 first-sm\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n<section class=\"block block-copy\" >\n    <div class=\"container-fluid\">\n\t\t<div class=\"row \">\n            <div class=\"col-xs-12 col-md-offset-2 col-md-8\">\n                <div class=\"box\">\n                    <div class=\"copy\"><\/div>\n                <\/div>\n            <\/div>\n\t\t<\/div>\n\t\t    <\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":83,"featured_media":0,"parent":0,"menu_order":301,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-950","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/humboldt-service.de\/en\/wp-json\/wp\/v2\/pages\/950","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/humboldt-service.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/humboldt-service.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/humboldt-service.de\/en\/wp-json\/wp\/v2\/users\/83"}],"replies":[{"embeddable":true,"href":"https:\/\/humboldt-service.de\/en\/wp-json\/wp\/v2\/comments?post=950"}],"version-history":[{"count":3,"href":"https:\/\/humboldt-service.de\/en\/wp-json\/wp\/v2\/pages\/950\/revisions"}],"predecessor-version":[{"id":1138,"href":"https:\/\/humboldt-service.de\/en\/wp-json\/wp\/v2\/pages\/950\/revisions\/1138"}],"wp:attachment":[{"href":"https:\/\/humboldt-service.de\/en\/wp-json\/wp\/v2\/media?parent=950"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}